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Solar Learning Lab

Installer profile

Bright Home Energy

B
B grade. Zero ROC complaints on every license read, only 2 BBB complaints in 3 years, and a published 25-year workmanship warranty; no independent volume evidence keeps it out of the top tier.

Yes, get the quote, and here is the one thing to understand first: Bright Home Energy is not one company, it is a brand sitting on a family of related entities at the same Phoenix address, 4675 E Cotton Center Blvd area, ZIP 85040. BrightHome Energy LLC holds the B General Residential license, ROC 324636, active since May 24, 2019, with Nathaniel Robert Lewis as qualifying party. The electrical license that actually covers solar work, CR-11 327392, is held by a sister company, Bright Home Installations LLC, doing business as Bright Home Energy, with Victor Hill as qualifying party and BrightHome Energy LLC listed as its manager. A third entity, Bright Home Construction LLC, picked up a brand-new KB-1 Dual Building license, ROC 366474, on June 24, 2026. Same address, same phone on the two older licenses, overlapping members throughout. That structure is legal and not unusual, but it means your contract should name the exact LLC and the license number it works under.

The record across all of it is the cleanest in our Phoenix set. Every ROC license we read shows 0 open, 0 disciplined, and 0 resolved or settled cases. BBB rates the brand A+ with 2 complaints in the last 3 years and none closed in the last 12 months; the one published complaint, from February 2023, is a roof-tile dispute where the homeowner hired an outside roofer and was not reimbursed, and did not accept the company's response. The site publishes a 25-year workmanship warranty in plain terms, says equipment is warrantied by the manufacturer with the company filing claims on the customer's behalf, and describes in-house engineering with the company handling every permit, inspection, and utility filing. It even publishes operating specifics most installers will not, like permit-to-PTO averaging 14 days in Mesa and typical Mesa installs of $18,000 to $34,000 before the 30 percent federal credit.

Why not an A? No third-party volume. Bright Home appears on neither 2026 Solar Power World list, so scale rests on the company's own numbers, like the 8 Years Installing claim on its site. Two details worth a recheck rather than alarm: the CR-11 personnel list shows a disassociation date of December 15, 2025 after its final entry, and the KB-1 license is only months old. Ask which entity signs your contract, confirm the CR-11 is the license on the job, and get the 25-year workmanship term attached to the paperwork.

The evidence

LongevityVerified

BBB dates the business start to June 7, 2018 with incorporation February 12, 2019, and the first ROC license was issued May 24, 2019. The site claims 8 Years Installing and says the team has spent twelve years learning solar, without stating a founding date; the state record supports roughly seven years of licensed operation.

Source: BBB profile

Complaints and enforcementVerified

All three active licenses read (B 324636, CR-11 327392, KB-1 366474) display 0 open, 0 disciplined, and 0 resolved or settled cases, and no government enforcement action naming the company was found in the searches run. BBB logs 2 complaints in 3 years, 0 closed in 12 months; the single published complaint is a 2023 roof-tile repair dispute the consumer did not accept the response to.

Source: AZ ROC license 324636

Verifiable volumePending verification

No Bright Home Energy or BrightHome entry was found in the populated 2026 Solar Power World Top Solar Contractors or Top Solar Installers tables, so installation scale rests on company statements rather than independently published figures.

Source: Solar Power World, 2026 Top Solar Contractors

License statusVerified

Three active licenses cover the brand: BrightHome Energy LLC holds B 324636, renewed through May 31, 2027, QP Nathaniel Robert Lewis; Bright Home Installations LLC, DBA Bright Home Energy and managed by BrightHome Energy LLC, holds CR-11 Electrical 327392, renewed through January 31, 2028, QP Victor Hill; and Bright Home Construction LLC holds KB-1 Dual 366474, first issued June 24, 2026. All carry active RLI Insurance bonds with $0 paid. The CR-11 personnel list shows a December 15, 2025 disassociation date after its final entry, worth rechecking.

Source: AZ ROC license 327392

Warranty termsCompany claim

The site publishes a 25-year workmanship warranty, states equipment is warrantied by the manufacturer with the company filing claims on the customer's behalf, rates panels for 25 to 30 years at greater than 85 percent of original output, and adds a 10 year warranty on Aeroseal duct work. These are company-published terms; have the workmanship warranty attached to the contract, naming the entity that stands behind it.

Source: Bright Home Energy site

Company facts

Brand entitiesBrightHome Energy LLC; Bright Home Installations LLC, DBA Bright Home Energy; Bright Home Construction LLC; all Phoenix AZ 85040
ROC license 1324636, B General Residential Contractor (BrightHome Energy LLC), active; first issued May 24, 2019; renewed through May 31, 2027
ROC license 2327392, Specialty Dual CR-11 Electrical (Bright Home Installations LLC, DBA Bright Home Energy), active; first issued January 14, 2020; renewed through January 31, 2028
ROC license 3366474, General Dual KB-1 Dual Building Contractor (Bright Home Construction LLC), active; first issued June 24, 2026; renewed through June 30, 2028
Surety bondsRLI Insurance Company on all three: $15,000 on the B, $10,000 on the CR-11, $14,000 on the KB-1; all active, $0 paid
ROC complaint record0 open, 0 disciplined, 0 resolved or settled on every license read
BBB recordRating A+, accredited since August 8, 2019; 2 complaints in the last 3 years, 0 closed in the last 12 months
Address4675 E Cotton Center Blvd Ste 173, Phoenix, AZ 85040, per BBB
Published warranty25-year workmanship; manufacturer equipment terms with claims filed by the company; 10 year Aeroseal duct warranty
Stated service areaArizona homes, with specific Phoenix and Mesa references; no other states stated
Crew modelSite says systems are engineered, installed, and serviced by Bright Home Energy in-house; the install-side CR-11 is held by affiliate Bright Home Installations LLC

Data pulled August 27, 2026 from AZ ROC license 324636, AZ ROC license 327392, AZ ROC license 366474, BBB profile, BBB complaints page, Bright Home Energy site and Solar Power World 2026 Top Solar Contractors.

How to read this

This B rewards a clean, checkable record and punishes nothing; it simply cannot award the top tier without independent volume evidence. The grade covers a brand spread across related LLCs, so the practical move is to pin down which entity and which license number appear on your contract, then verify that license yourself the week you sign. Clean records age; the pull date on this page is when we read them. Our full rubric, including how our own installation business gets graded on the same scale, is on the methodology page. We are a solar installer and we partner with other solar companies. Grading is structurally separated from revenue; see disclosures.