EnergyAid

Start with what EnergyAid actually is, because the brand name suggests an installer and the record says otherwise. The CSLB licensee is PowerAid, a corporation at 1715 E Wilshire Ave in Santa Ana, license 978758, active with C-46 Solar and C-10 Electrical classifications issued November 16, 2012. EnergyAid is a previous name on that same license. By its own about page it is a residential solar service and repair company, the outfit you call when the system someone else installed stops producing, and trade press describes it the same way. One battery page does claim new installations, so limited install work exists, but repair is the business. It bought the customer lists of Titan Solar Power, Sunworks, and Solcius after those installers collapsed, and trade press credits it with 45 in-house technicians running more than 600 service appointments per week across eight regional offices.

Now the problem. BBB rates EnergyAid F, and the rating is not about one angry customer. BBB counts 14 complaints in the last 3 years, 8 closed in the last 12 months, and attributes the F to failure to respond to 7 of them. The pattern repeats: a paid diagnostic visit of $249 to $300, then a large repair quote the customer disputes. One April 2026 complaint describes a $300 diagnostic followed by a $1,500 fuse quote. A 66 year old customer paid $249 for an inspection, signed a $3,993 repair agreement, and was billed a $1,996.50 cancellation charge. Another was quoted $4,600 for a part that cost $92.10. CSLB displays no disciplinary action or citation, and no government enforcement was found, so the license side is clean. The customer-resolution side is not, and for a service company that is the side that matters. No workmanship warranty is published anywhere on its site, and the license expires November 30, 2026, the soonest in this research set.