Powur, PBC

Start with what Powur actually is, because the structure decides everything else. Powur is not a local installer with its own crews. It is a sales platform. Its own materials describe a network of more than 7,200 independent sales entrepreneurs and 180 plus installation partners who do the field work. One California license carries the contracting obligation: 1060243, Powur PBC doing business as Powur Home Construction, B General Building and C-10 Electrical, current and active, with a CSLB address of record in Albuquerque, New Mexico, not Carlsbad. The only workers compensation classification code on that license is 8810, clerical office employees, which fits a company that does not field its own installation crews in California.

The enforcement record is why this sits at D. The license carries the additional status PENDING DISCIPLINARY ACTION, and its disclosure pages show two citations that both read COMPLETED: one dated April 21, 2026 for lack of reasonable diligence, failure to report the employment of a registered salesperson, and right to cancel language for seniors, and one dated September 19, 2024 for failure to report a registered salesperson. The disclosure page does not itemize the pending matter, so read those two statements exactly as CSLB shows them: the pending action is unresolved, and the completed citations are closed. Powur also has a split BBB footprint. The Del Mar profile is A+ and accredited, with 141 complaints in the last three years, 34 closed in the last 12 months, and 3.55 stars from 185 reviews. A separate Pasadena profile for Powur PBC is rated F and not accredited, for failing to respond to 3 complaints. Any BBB grade you see for this brand depends on which profile is being quoted. Published complaints skew toward repeat equipment failure and service friction, including a $250 service deposit before repair visits and a $300 truck fee on a warranty replacement, and Powur has faced repeat telemarketing suits under the TCPA, one of which, Ortega, was dismissed in Powur's favor on March 13, 2026.

Two things run against the grain of that record. Powur publishes the most complete warranty document in this coastal group: the Powur Care limited warranty runs 30 years from Permission to Operate, names Powur PBC as the installer of record, covers installation workmanship and roof penetrations, and transfers once on a first change of ownership. It also lets Powur assign the repair obligation to a third party without your consent, so know who would actually show up. The founding story does not settle: the CEO says he started the company in 2011, while BBB records a business start of December 1, 2006 and incorporation on January 25, 2019. Those dates conflict and this profile presents them without picking one. Powur appears in none of the three Solar Power World lists reviewed, so installation volume stays unverified. If you get a Powur quote, make the contract name the labor partner who will be on your roof.