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Solar Learning Lab

Installer profile

Unbound Solar

N/A
Not graded. Unbound Solar is a national DIY equipment retailer, formerly Wholesale Solar, that designs and ships systems for customers to self-install or hand to a local crew. An installer grade would misdescribe the business.

Unbound Solar should not be evaluated as a solar installer, so this page assigns no grade. The Fullerton listing belongs to Unbound Renewable Energy, Inc., the national DIY equipment company that operated as Wholesale Solar until an October 2020 name change. Its own homepage says it: We Design and Ship, You Self-Install. The quote page describes the choices as full DIY, hiring a local crew, or a mix, and says the company is based in Fullerton and ships nationwide. The homepage's advertised 4.7 Google rating with 570 reviews matches the Fullerton Maps listing exactly, which is how we confirmed the storefront and the national retailer are the same thing.

The license record confirms it from the other direction. A CSLB business-name search for UNBOUND returned nothing at all, the results jump straight past where the name would sit alphabetically. A supplemental search on the old Wholesale Solar name found only an unrelated suspended Redding entity that nothing in the record connects to this company. A retailer that does not contract for construction does not need a CSLB license, so the absence is consistent, not incriminating. The paper trail is genuinely tangled, though: the 2020 press release is datelined Ashland, Oregon and cites Mount Shasta, California origins and a 2002 launch, BBB lists a Beaverton, Oregon address with a 2007 incorporation, and the quote page now says Fullerton. BBB rates it B minus as a Solar Energy Equipment Dealer with 2 complaints in 3 years, one a refund dispute after a shipment matched the wrong quote, one an equipment compatibility claim that went unanswered. Buy equipment here if DIY is your plan. Just know that the person legally responsible for the installation on your roof will be you or whoever you hire, not Unbound.

The evidence

LongevityCompany claim

The 2020 name-change release says the business launched in 2002, and the homepage claims 20 years in business. BBB shows incorporation on July 1, 2007 and a business start of March 29, 2018. The about page could not be fetched, so no single company founding page exists in this record and the dates do not reconcile.

Source: Wholesale Solar name-change release

Complaints and enforcementVerified

BBB rates Unbound Renewable Energy, Inc. B minus, not accredited, attributing the rating to failure to respond to 1 complaint, with 2 complaints in the last 3 years: a January 2024 refund dispute claiming $2,039.67 owed against $1,129.53 refunded, and a March 2023 unanswered claim that optimizers sold as compatible were not, stranding roughly $1,400 of equipment. No government enforcement was found.

Source: BBB complaints page

Verifiable volumeCompany claim

The homepage claims 20,000 plus successfully installed systems, which for this business model means systems shipped and installed by customers or their local crews, not by Unbound. No entry appears on the 2026 or 2025 Solar Power World lists reviewed, which is expected for a company that installs nothing itself.

Source: Unbound Solar homepage

License statusPending verification

No CSLB license exists for Unbound Solar, Unbound Renewable Energy, or the Wholesale Solar predecessor brand. The business-name search for UNBOUND returned no matching entries, and the only Wholesale Solar result was an unconnected suspended Redding entity. A retailer that does not contract for construction does not require a license, and this company cannot lawfully contract your installation.

Source: CSLB Check a License

Warranty termsPending verification

No installation workmanship warranty is stated on the fetched pages, and none could exist in the installer sense because the company ships equipment rather than performing installations. Whoever installs the system, you or a local contractor, is the party whose labor warranty matters.

Source: Unbound Solar quote page

Company facts

Business typeNational DIY solar equipment retailer; designs and ships systems for self-install or installation by a locally hired crew
Legal entityUnbound Renewable Energy, Inc., formerly Wholesale Solar; name change announced October 26, 2020
CSLB licenseNone; no CSLB record exists under any Unbound or connected name
Locations on recordBased in Fullerton, CA per the quote page; BBB address 1800 NW 169th Pl Ste A300, Beaverton, OR 97006; Mount Shasta, CA origins per the company press page
Founding2002 launch per the 2020 release; BBB shows incorporation July 1, 2007 and business start March 29, 2018
PrincipalSara Jennings, CEO, per BBB
BBBB minus, not accredited, as a Solar Energy Equipment Dealer; 2 complaints in 3 years
Volume claim20,000 plus installed systems, per the company homepage
Installation workmanship warrantyNot applicable; the company does not install

Data pulled August 27, 2026 from Unbound Solar homepage, Unbound Solar quote page, CSLB Check a License, Wholesale Solar name-change release and BBB profile.

How to read this

The N/A badge means this business sits outside the installer rubric, not that it failed it. Grading a mail-order equipment house on license and workmanship criteria would be wrong in both directions. If you are considering the DIY route, the questions that matter are return terms, restocking fees, equipment compatibility in writing, and who handles a warranty claim on a panel you installed yourself. If you want someone else legally on the hook for the work, hire a CSLB-licensed contractor and have them source the equipment. Our full rubric, including how our own installation business gets graded on the same scale, is on the methodology page. We are a solar installer and we partner with other solar companies. Grading is structurally separated from revenue; see disclosures.